Inn Policies

Cancellation Policy

Our Newport, RI hotel’s small size means cancellations affect us significantly. For any cancellation or change of dates, we must receive 14 days* notice prior to your confirmed arrival for a refund of your deposit, less a $25 fee per room. If any cancellation is made within 14 days*, regardless of the reason, your deposit will be non-refundable. You are always welcome to send a friend or family member in your place.

If any change of dates (including shortening a reservation) is requested within 14 days*, regardless of the reason, a one-time change is permitted, subject to availability and minimum stay restrictions. There is a $75 fee for this change and your deposit becomes non-refundable. After check-in, a shortened stay will remain charged in full per the original reservation.

* For group reservations of four rooms or more, please refer to the group contract for the applicable cancellation policy.

Travel Insurance

We realize that cancellations are often beyond your personal control. For this reason we recommend purchasing travel insurance for peace of mind. Cliffside will be happy to supply your travel insurance company with any needed documentation regarding our policy and your reservation. For insurance information please visit www.insuremytrip.com.

Rates

Rates as shown or quoted over the phone are based on per night double occupancy and are subject to a total of 13% tax for the state of Rhode Island and the city of Newport.

Deposit

For a multiple night stay, a deposit of half of the total charges is due at the time of booking. For a one night stay, the full amount is due as a deposit. Payment can be made with Visa, MasterCard, American Express, Diners Club or Discover.

Additional Person

All rooms have a Queen or King sized bed and can accommodate up to two persons. One additional people may be accommodated in the Atlantic Suite, Cliff Suite, and Hydrangea Suite for a rate increase of $50 per person/per night. Our online booking system will allow you to enter 3 guests when reserving these rooms. Children and infants do qualify as guests. For assistance with making a reservation for three people, please give us a call.

Children

Cliffside Inn welcomes well-behaved children 12 and older. Our Atlantic Suite, Cliff Suite, and Hydrangea Suite can comfortably accommodate up to three people, while occupancy in other rooms must be limited to two people of any age, including infants. Please note our additional per person charge described above. At this time, we are not able to provide any cribs or pack ‘n plays.

Check-In/Check-Out

Check-in starts at 3:00 pm. Check-out time is 11:00 am.

Parking

Cliffside Inn offers one complimentary parking space per room from 3:00 pm on check in day until 1:00 pm on check out day.

Smoke-Free

Cliffside is a 100% non-smoking property. A $250 cleaning surcharge will be imposed to any room where guests have smoked with disregard for our policy.

Guest Responsibility

While accidents do happen, guests will be financially responsible for damage due to gross negligence.